For logistic reasons, orders are produced and sent out in batches every Wednesday before 5pm, CE(S)T.
France: 1,5€ - 6€ / Free standard shipping for orders above 25€
Estimated Delivery Time: 2-3 days
International: 3€ - 8€ / Free standard shipping for orders above 35€
Estimated Delivery Time: 10-21 days
Tracked shipping available at an additional cost (+1€ to +5€).
The items are packaged in a water resistant glassine paper bag (100% cellulose, completely recyclable)
All orders are sent in recycled and recyclable rigid cardboard mailers or kraft envelopes (for smaller orders).
Cancellations, returns and exchanges are not accepted.
Taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Damaged goods: If your order somehow got to you bent or with any kind of water damage, please reach out to me with a picture of damaged goods and I’ll see if I can replace them!
Lost goods: I cannot be held responsible for any lost packages during the shipping/delivery process - once I hand over the order to the French postal services, it is out of my hands. However, if you haven't received your order in 30 days, please contact me so we can try to solve the issue!